Your privacy is protected. The software that we use does not allow us or anyone else to log into your computer without your allowing it to happen. It's the same as if you called us to come to your office or home. You open the door and let us enter. When it's time to leave, you can close the door at any time. You can terminate the session and prevent any further activity. From your screen, you can see when and if we are connected, and you can completely control whether we have access once or ever again.

Please read our Frequently Asked Questions for more information about this and other important issues.

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